Order Token


The Change Personal Details screen allows you to update your own personal details. This information is used by Standard Bank for the following purposes:

The screen displays the following information:

  1. Operator Identification Information

    2. 1.1 Operator ID – this is your personal operator identification number that you used to logon to the application. Each person accessing Business Online must have their own operator id. This field is displayed for information purposes and cannot be changed.

     
    1.2 1.2. Operator Name –the name that Standard Bank has on record for the above Operator ID. This should be your name. If this name is incorrect please request your designated person to contact the bank to have the situation corrected.

     
    1.3 Identity Number / Passport Number – Standard Bank requires proof of identity when delivering tokens. Please complete this field with either a South African identity number or a passport number if you are not an RSA resident or do not have an identity document. You will be required to produce the relevant document when accepting delivery of a token.

     

  2. Operator Contact Information

    2.1 Cell Number – this number will be used if you require a back-up one time password to be sent to you.. If you do not complete this field then the bank will be unable to assist you with an interim solution if your token requires replacing.

     
     2.1.1 2.1.1. Country dialling code – this field defaults to ‘South Africa’. Please amend this field to the applicable country if you reside outside South Africa.

     
     2.1.2 Cell no – this is your mobile telephone number. Please do not capture the leading zeros or spaces between the numbers.


    Example 1:

     

    Example 2:

    Country:

    South Africa

     

    Country:

    England

    Cell No:

    833331234

     

    Cell No:

    791914321



    2.2 2.2. Office number 1 – this is your primary office contact number and should preferably be a fixed line number. This number will be used to contact you to arrange for the delivery of your token.

     
     2.2.1 Country dialling code – this field defaults to ‘South Africa’. Please amend this field to the applicable country if you reside outside South Africa.

     
     2.2.2

    Area code – this is the regional telephone dialling code. Please do not capture the leading zeros or capture spaces between the numbers.

     
     2.2.3 Telephone number – the fixed line number with no spaces.


    Example 1:

     

    Example 2:

    Country:

    South Africa

     

    Country:

    England

    Area code:

    11

     

    Area code:

    192

    Telephone number:

    6369111

     

    Telephone number:

    3248959

     

    2.3 2.3. Office number 2 – this is your secondary office contact number and should preferably be a fixed line number. This number will be used in the event that we cannot reach you on your primary number. This field is optional.

     
     2.3.1 2.3.1. Country dialling code – this field defaults to ‘South Africa’, Please amend this field to the applicable country if you reside outside South Africa.

     
     2.3.2

    Area code – this is the regional telephone dialling code. Please do not capture the leading zeros or capture spaces between the numbers.

     
     2.3.3

    Telephone number – the fixed line number with no spaces.



    Example 1:

     

    Example 2:

    Country:

    South Africa

     

    Country:

    England

    Area code:

    11

     

    Area code:

    192

    Telephone number:

    6369111

     

    Telephone number:

    3248959




     2.4

    E-mail address – your work e-mail address. The bank will use this address to advise you of enhancements to the application. This field is optional.



  3. Token Delivery Information

    3.1 Physical Address (office) – this is the address that will be used to courier your token to you. Lines 1 and 2 and the postal code are mandatory, line 3 is optional.


    Example 1:

     

    Example 2:

     

     

     

     

     

    Line1:

    3 Simmonds Street

     

    Line1:  

    7th Floor Standard Bank Centre

    Line 2:

    Johannesburg

     

    Line 2:

    3 Simmonds Street

    Line 3:

    6369111

     

    Line 3:

    Johannesburg

    Postal Code:

    2107

     

    Postal Code:

    2107


The following action can be performed:

The submit button will save the information you captured / changed on the system.